Quantum Solutions provides various maintenance contracts services for our valued customers.

 

                 

We believe support should not be complicated. It should be simple. You want to keep your system up and running, with minimum downtime, at a reasonable cost. Our maintenance agreements cover all parts, including hardware, software, and etc.


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We provide hardware maintenance contract which includes:-

Installation support

PC parts
On-site support Replacement equipment
Networking Servers support
PC repair Data recovery service
PC support and more ...


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Website maintenance contract is a  agreement for work to be done on your website. Changes, updates and other work will be done for you. We also give you priority over non-contracted services.

Please contact our office to have an agreement emailed to you.

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Our contracts keep you and your instrument up to date and provide you with the latest information. This may include the following

Prioritised hotline support

Regular software updates
Regular software upgrades
Operating system support
Delivery of upgrades & updates 
Technical support via Email
Technical support via Telephone
On-site technical support
 

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Cleaning the external housings and lenses

Checking and adjusting back focus as necessary
Cleaning and greasing pan & tilt heads
Checking and making good any cable defects
Check, clean and adjust all monitors        
Test and replace faulty IR lamps check brackets and mountings for health and safety           and etc...

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